The Grand in York appoints a new hotel manager | Item

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The Grand, York has announced the appointment of Chris Cooper as Hotel Manager.

Cooper is a “accomplished” hospitality professional with over 10 years of industry experience, who demonstrates a history of managing hotels in the four and five red star markets.

With new projects underway, from gin gardens to new food outlets and a focus on sustainability, Cooper is a “brilliant and exciting” addition to the team. His role and focus will cover several operational projects as well as mentoring and developing the team, positioning the hotel as a “great place” to build a career.

Prior to joining the hotel, Cooper gained “quality” experience spanning major corporate brands, downtown hotels and private luxury properties, including Operations Manager at Rockcliffe Hall Hotel, Spa and Golf Resort; house manager at Lucknam Park Hotel and Spa; and a temporary support role as Operations Manager at Whatley Manor Hotel and Spa.

In 2019 Cooper became a St Julian’s Scholar (SJS), receiving further education at Cranfield University and completing the Talent Development Programme.

The St Julian Scholar is a management course designed to transition professionals from managers to leaders. The fellowships provide “invaluable” training and development in managerial skills, industry best practices, market developments and future global challenges. In 2019, he also became an elected Fellow of the Institute of Hospitality.

According to the hotel, Cooper’s experience in the hospitality industry since 2009, when he started as a restaurant operator, has given him the ability to “master” the ability to lead committed, motivated and passionate teams to consistently deliver “exceptional” customer experiences. and effectively at all levels of the company.

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