Mövenpick celebrates 5 years of gratitude – The Island

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General Manager – Mövenpick Hotel Colombo Roshan Perera has over 30 years in the hospitality industry in Sri Lanka, Roshan has worked with several international and local brands – Intercontinental, Taj Hotels and Palaces hotels as well as several world class Sri Lankan Hotels.

Prior to joining the Mövenpick family, he served as Director/CEO of Laugfs Leisure Ltd, managing the flagship brand of Anantaya Resorts & Spas.

Thanks to his continuous efforts in professional development and his numerous qualifications, Roshan is recognized by the American Hotel & Lodging Institute as part of the Certified Hotel Administrator program. during this time

Sales and Marketing Director – Mövenpick Hotel Padmi Fernando, a seasoned sales and marketing professional with 18 years of experience managing and leading teams in sales, marketing, public relations, reservations and revenue management for major international and local hotel brands.

Prior to joining Mövenpick, she also held management positions at Taj Hotels Sri Lanka, Cinnamon Hotels and Resorts and Trans Asia Hotel.

Padmi is also a recipient of the prestigious Pioneer Woman Leader Award (2019) at the 6th World Women Leadership Congress and Awards organized by CMO Asia. The General Manager and the Director of Sales and Marketing spoke about their success and the hotel’s challenges.

What is the theme of the 5th anniversary, on gratitude?

A: Padmi Fernando: After experiencing many remarkable highs in our 5 years of existence, as well as very deep lows caused by various tumultuous challenges, we thought our five year anniversary theme for Mövenpick Colombo was : “Celebrating 5 years of gratitude”. . Essentially, all of us at Mövenpick Colombo take this opportunity to celebrate our customers and partners, whose loyalty has sustained the hotel and given us wings to soar high and overcome difficult times. Having had the support of our guests from all corners of the world has helped us stay filled with purpose and optimism. This celebration is entirely dedicated to our guests to make them feel valued and appreciated.

What are your plans for celebrating the 5th anniversary?

A:

Padmi Fernando: Well, to show our appreciation for our guests and partners, we have organized meticulously planned “gifts of gratitude”. This includes a 25% discount which will be presented at any restaurant of your choice, on all a la carte meals. We’re also giving guests a reason to celebrate with our extended 3-hour Happy Hour at Vistas, which will begin from 5:00 p.m. to 8:00 p.m. daily. Robata Grill and Lounge, the hotel’s Asian-inspired restaurant, will also offer a complimentary bottle of wine for diners dining in groups of five, in addition to the 25% off available à la carte.

Meanwhile, Ayu will serve a special weekend celebration buffet. This special buffet will be available and will also include a selection of tempting buffets for children, making it a delicious celebration for the whole family.

We’ve also designed amazing staycation deals, with all-inclusive Junior Suite deals with special touches like breakfast in bed and afternoon tea for two at Ayu Restaurant. This is in addition to a host of other notable room offerings for a relaxing break to unwind and rejuvenate after a challenging 2021.

How are you coping with covid and what guidelines are you following at Group level?

A:

Padmi Fernando: The health and safety of our customers and employees has been our top priority. We are proud to have obtained the AccorHotels Group ALLSAFE label verified by Clifton, an independent international body. This represents our new high hygiene protocols and standards and provides assurance that these standards have been met at our hotel. We have put in place reinforced hygiene and prevention measures to ensure the safety of each person welcomed at our doors. We do everything we can to reassure our guests and anticipate their health and safety needs for a pleasant and satisfying stay.

Q: What did the Movenpick brand introduce to the hotel industry in Colombo when it launched 5 years ago?

A:

Roshan Perera: Movenpick Colombo was the first new international hotel to open after 30 years, signifying a new and modern era in hospitality. At Mövenpick, we are passionate about “creating moments”. We recognize that small gestures make a big difference for our customers, owners and employees. We do ordinary things in extraordinary ways – a philosophy that has defined our brand’s success from the start. Historically, Movenpick is a global hotel chain with Swiss roots and a restaurant and hospitality heritage that dates back to the 1940s. Movenpick’s very DNA is its F&B and it is what makes the brand famous worldwide. This culinary prowess allows us to take our valued guests on an intriguing gastronomic journey. Our rooms are stunning and artfully appointed, and overall I would say our modern, upscale Movenpick brand invites guests to a unique and stylishly vertical urban experience. This has made us the hotel of choice for business and leisure travelers.

For most of its existence, Movenpick has had to deal with challenges that have greatly affected the hospitality industry. How did you overcome this?

A:

Roshan Perera: There is no doubt that the Movenpick team is resilient and has a strong sense of unity. Most of our staff have been with us since pre-opening and have shown loyalty and commitment through ups and downs. The Easter bombings and subsequent global pandemic have deeply affected us and the rest of the industry. However, staying strong and united and facing all the challenges that presented themselves with agility allowed us to weather the storms. Our focused strategies combined with the strong support of the Softlogic Group were also undoubtedly the wind under our wings that pushed us forward. We enthusiastically embraced change and new ways of operating quickly and it made all the difference.

Movenpick Hotels & Resorts falls under the AccorHotels group, while Softlogic Group owns the hotel. How does this affect your products and services?

A:

Roshan Perera: I would say that being part of these two giant entities makes our hotel a remarkable brand fueled by two highly respected forces. AccorHotels is a world leader in travel and lifestyle with 5,000 hotels, resorts and residences representing more than one million rooms worldwide. Meanwhile, Softlogic Holdings PLC, is one of Sri Lanka’s fastest growing and most progressive conglomerates, with industry leadership across six verticals, growing rapidly under shrewdly visionary and pioneering leadership. The conglomerate is responsible for bringing the world’s most beloved and luxurious global brands to the shores of Sri Lanka. This impeccable combination has enabled us to deliver an unrivaled hospitality experience in Sri Lanka.

What is the biggest challenge facing the industry?

A:

Roshan Perera: The biggest challenge we currently face as an industry is employee retention. In order to reduce the decline in talent, the industry must have a long-term sustainable plan that compares to international opportunities to keep Sri Lankan employment competitive. Otherwise, the industry will be pressured to find overseas talent to fill the gaps.

What are your plans for the future?

A:

Roshan: We are excited about the many plans we have in the pipelines. We are working to launch two new restaurants by the second quarter of 2022. There are other plans to launch more eclectic restaurants and unique offerings to provide Colombo customers with brand new dining experiences. We can’t wait to see what the future holds and look forward to the next 5 dynamic and exhilarating years, helping our wonderful guests continue to create unique and unforgettable Movenpick moments.

With over 30 years of experience in the hospitality industry in Sri Lanka, Roshan has worked with several international and local brands – such as Intercontinental Hotels, Taj Hotels and Palaces as well as several world class Sri Lankan hotels.

Prior to joining the Mövenpick family, he served as Director/CEO of Laugfs Leisure Ltd, managing the flagship brand of Anantaya Resorts & Spas.

Thanks to his continuous efforts in professional development and his numerous qualifications, Roshan is recognized by the American Hotel & Lodging Institute as part of the Certified Hotel Administrator program.

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